Expenses you and your participant CANNOT be reimbursed for:

  • Coffee with the participant – you are required to pay for your own coffee whether you are on shift or not.
  • Coffee for the participant – the participant is required to pay for their own coffee whether they are receiving support or not.
  • Lunches or any other meals purchased while on shift with the participant – as above, you and your participant are each responsible to pay for your own meals, always.
  • Entry fees or tickets to events – your entry fee is to be covered by the participant's Companion Card or is to be paid for by the participant personally.
  • Travel (kilometers) that are excessive, have not been previously approved, or are not covered by the participant's plan. 

DO NOT allow your participant to buy you coffee, meals, or any other regular products or services.

NDIS: We do not fund a support if:

  • It is likely to cause harm to you or others.
  • It is not related to your disability.
  • It duplicates other supports delivered by the NDIS.
  • It is considered a day-to-day living cost (for example, rent, groceries or utility costs like your water bill) that are not attributable or caused by your disability support needs.
  • providing the support would be against the law.
  • It consists of income replacement
  • It is the responsibility of other service systems to provide (for example, your state government, the education system, or the health system). These different systems have different responsibilities and are designed to complement each other to form a government safety net. Like all Australians, NDIS participants continue to have access to these systems. We can’t fund a support if it’s the responsibility of another service.

Participant Money & Property

Taken from the NDIS Core Manual.

Policy

Bila Community Group is committed to implementing a system to ensure each participant's money and the property is secure, and each participant uses their own money and property as they determine.

Bila Community Group ensures:

  • Where the provider has access to a participant's money or other property, processes to ensure that it is managed, protected and accounted for are developed, applied, reviewed and communicated.
  • Participants' money or other property is only used with the consent of the participant and for the purposes intended by the participant.
  • If required, each participant is supported to access and spend their own money as the participant determines.
  • Participants are not given financial advice or information other than that which would reasonably be required under the participant's plan.

Procedure 

At Bila Community Group, employees and workers are trained and inducted to appropriately manage, protect and account for the participant's money or other property to which they have access.

The Worker Handbook provides Bila Community Group's policies regarding the Participant Money and Property that will be acknowledged and signed by workers.

Workers are only authorised to use the participant's money or other properties with the consent of the participant and for the purposes intended by the participant through the Participant Consent Form at the start of any new planned activities.

Bila Community Group will support the participants to access and spend their own money as determined. All received and returned monies are recorded in the Participant's Cash Register Form.

At Bila Community Group, employees and workers are not allowed to provide any financial advice or information other than that which would reasonably be required under the participant's plan.

Resource

Related Documents

  • Worker Handbook
  • Participant Consent Form
  • Participant's Cash Register Form

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded.

We are committed to cultivating inclusive environments for staff, consumers, and carers. We celebrate, value, and include people of all backgrounds, genders, sexualities, cultures, bodies, and abilities.

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded.

We are committed to cultivating inclusive environments for staff, consumers, and carers. We celebrate, value, and include people of all backgrounds, genders, sexualities, cultures, bodies, and abilities.